Good to know
•
You can keep a cancelled plan by choosing Keep before the period ends
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Your documents and clients stay in your account on Starter
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Billing history is on the same page
Step by step
1
Open Settings, then Plan and billing.
2
To change plan, choose the plan you want and confirm. An upgrade is charged now, prorated. A downgrade waits for the next billing date.
3
To cancel, choose Cancel. You keep the plan until the end of the period you paid for.
4
Changed your mind? Choose Keep before the period ends.
Questions and answers
How do I cancel or change my plan?
Open Settings, Plan and billing. An upgrade takes effect now and is prorated, a downgrade starts at your next billing date, and cancelling keeps your plan until the end of the period you paid for.
Where do I update my card?
In the billing portal, which you open from the Plan and billing page.